HomeCall And North Star Join Forces To Help Elderly Stay Independent

HomeCall Independent Living Service has teamed up with local housing association, North Star, to provide much-needed support to elderly and vulnerable people across Tees Valley and County Durham.

HomeCall, part of the Coast & Country Housing Group, provides quality independent living services for more than 5,000 elderly and vulnerable customers.

The independent living service has recently shown just how responsive and flexible its service can be, by offering its support to tenants of housing provider North Star. HomeCall’s one-stop-shop approach offers a range of flexible services, enabling the Redcar based company to reach customers across the North East, including the tenants of North Star, who are primarily based across the Tees Valley and County Durham.

North Star is a ‘not for profit’ organisation, providing affordable housing with a strong commitment to investing in its communities. By adding additional independent living services to its offer, this partnership shows that North Star is working hard to enable people to live independently in their own homes, in their own local community.

Lakes Service Centre

Claire Teasdale, Supported Housing Services Manager at North Star, said: “This partnership will help North Star to support people who want to remain independent and safe and we’re delighted, thanks to the variety of fantastic services HomeCall provide, to offer further peace of mind and improved independence for as many people as possible.”

Jason Lowe, Head of Independent Living at Coast & Country Housing, said: “This partnership is an example of everything we try to achieve here at HomeCall. The fact that North Star tenants can now access services that will keep them independent in their own home, gives support to the individual customer, and reassurance to their family that should an emergency situation occur, they will immediately be connected to HomeCall. Naturally I’m delighted that we are able to work in partnership with such a fantastic organisation like North Star, whose values and culture towards customer focussed services mirrors our own.”

Photo: l to r, Claire Teasdale, Supported Housing Services Manager at North Star and Jason Lowe, Head of Independent Living at Coast & Country Housing. Pic by Keith Taylor.